Manage Your Domains | Register a Domain | Fix Domain or DNS Problems | Domain Transfers | Domain Basics | Abuse & Compliance | Renew, Expire & Recover Domains | Registration Requirements by Extension | WHOIS, Privacy & Contact Information | Domain Status, Verification & Holds | Urgent Domain Issues

---

Urgent Domain Issues

1. My domain or website is not working

Check DNS, nameservers, domain status, expiration, and common causes.
Recommend reading:

• Why Is My Domain Name Not Working?
• Why Your DNS Changes Are Not Working and How to Fix It
• How to Use Ping to Check If Your Domain or Server Is Online
• What Do Domain Name Status Codes Mean?

2. My domain expired or entered redemption
Learn how renewal, redemption, recovery, and auction timelines work.
Recommend reading:

• How to Renew Your Domain Name
• What Happens When Domain Expired?
• What Is a Redemption Fee?
• NiceNIC Expired Domain Policy
• Protect Your Domain Before It Enters Redemption or Auction
• Can I Re-register My Domain After It Expires?

3. My domain is on clientHold or serverHold

Understand why your domain is restricted and what action may be required.
Recommend reading:

• Why Is My Domain on ClientHold and How Can I Fix It?
• Why Is My Domain on ServerHold?
• Domain on ServerHold Due to Registry Email Verification
• How to Check Your Domain Abuse Status in NiceNIC
• How to View the Abuse Complaint Summary for Your Domain

4. My domain transfer is delayed or blocked
Check EPP/Auth Code, transfer lock, eligibility, and transfer status.
Recommend reading:

• How to Transfer a Domain Into NiceNIC
• How Do I Verify That My Domain Is Eligible for Transfer?
• How Long Does a Domain Transfer Take to Complete?
• Will Domain Transfer Cause Website Downtime?